Delivery Information
HOW TO PLACE ORDER
SHOPPING ONLINE

Welcome to ACWELL online. We're ecstatic to have you onboard the Koran beauty wagon! You can shop easily, conveniently and safely here. Simply select the product you want to purchase and follow the steps below:


1. On product details page, select your preferred item(s) and quantity and then click “Add to Cart”.
2. When you are settled on purchasing your item(s), click on the shopping cart icon on the top. Follow the instructions and press “Send”.
3. For Hong Kong delivery service: After payment have been processed, an order confirmation email will be sent to your email address.
4. For overseas delivery: Proforma Invoice & payment method notification will be sent to you as soon as your goods are ready. After confirmed received your payment, we will dispatch your order immediately.

Remarks:
All prices on this website are processed in Hong Kong Dollars (HK$). Product prices listed are current however are subject to change without advanced notice.

DELIVERY SERVICE

Orders are processed and shipped during Monday to Friday.

Hong Kong
Unless specifically listed on the website, free shipment will be offered for order over HK$300 (after discount). HK$80 will be charged for order below HK$300 (after discount). Delivery time varies between 3-7 working days.

Overseas Territories
Due to different shipping charges in different countries, please be sure to provide your correct delivery address, in order for us to calculate the shipping cost.
DHL, Fedex or SpeedPost EMS are usually used for overseas delivery, delivery time varies between 5-10 working days for different countries.

For all regions, if you do not receive the goods within 10 working days, please contact us at
info@acwell.asia, we will follow up for you.

RETURNS POLICY

This is the official website of ACWELL Hong Kong. All our products are all imported directly from Korea, which is safe for you shop with us here. Should you have any queries on our products or your order, please get in touch with us at info@acwell.asia, we will follow up immediately.

• All claims for shortages must be reported to customer service on (852)2377 9000 or email info@acwell.asia on the day of delivery.
• We will allow a product exchange for any full priced unopened merchandise that is returned within 14 days of delivery date.
• All products to be exchanged must be accompanied by original receipt.
• No products may be exchanged if used, opened or damaged.
• Each item can only be exchanged once.
• No refunds.
• Postage will not be refunded, if any.
• AKWG International Limited reserves the right of final decision in case of any dispute.

CONTACT US

1401 - 1403 Leader Commercial Building,
54 - 56 Hillwood Road,
T.S.T., Hong Kong

(852) 2377-9000

info@acwell.asia

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© AKWG International Limited. All Rights Reserved 2018